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Sprint confirms problems

 

Readers contacted The La Vernia News regarding issues with Sprint mobile services within the past week, citing limited or no cell service in the La Vernia area.

According to Jennifer Schuler, a communications manager with the Sprint wireless network, “Our network team has identified an issue with one of our sites in La Vernia that is causing the site to operate at a reduced capacity. We are working to resolve the issue as quickly as possible to get the site back up to full capacity.”

In an e-mail, Schuler advised an alarm in a cell tower near La Vernia alerted network engineers of the extreme high temperatures on the tower, but that the tower was still functioning.

Schuler did not indicate when Sprint expects the tower to be operating at full capacity again.

 
 
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